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This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.
We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.
About this role:
Wells Fargo is seeking a Principal Product Manager who will define the product outcomes and strategy, and drive towards the end-state vision. Leads and aligns cross-functional teams to create exceptional omni-channel experiences and products with measurable business outcomes and customer benefits. Responsible for key business and customer metrics as well as the related processes and policies, including risk and controls.
In this role, you will:

• Lead the design and development of significantly changed, innovative, highly complex, strategic technology and processes, that have companywide impact, high risk, or have significant scope, cost, and benefits.
• Lead the strategy and resolution of the most complex and significant challenges across cross functional team.
• Deliver solutions that are long-term, large scale, broad reaching, and require vision, creativity, innovation, advanced analytical, and inductive thinking.
• Provide vision, leadership, and industry expertise in planning and execution of situations with significant risk and undefined conditions that influence companywide business and financial operations.
• Lead project managers, subject matter experts, and managers companywide.
• Serve as an authority advisor to experienced leaders and represent the company externally when working with vendors.

Required Qualification:

• 10 years of Product Management, product development, strategic planning, process management, change delivery, agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to influence and build relationships with LOB stakeholders, technology leadership, external service providers, and architecture teams.
• Knowledge and understanding of customer Redress, Complaints and Remediation's policies and regulations.
• Demonstrated ability to develop and execute short-term and long-term strategies related to effective and flexible use of people, systems, structures, processes.
• Ability to see the big picture across multiple work streams to connect the dots.
• Experience with Agile development framework and understanding of Kanban delivery.
• Proven ability to map business capabilities to the business systems managed by IT to identify and resolve inconsistencies, duplications or gaps.
• Demonstrated success in combining operational excellence concepts, such as standardized work and problem solving/continuous improvement, with software-based technology implementations.
• Understanding of customer experience strategy and issue management practices.

Job Expectations:

• Ability to travel up to 10% of the time.
• This position is not eligible for Visa sponsorship.
• Ability to work on site per Wells Fargo's standard operating model in one of the listed locations.

Posting Locations:

• CHARLOTTE, NC
• MINNEAPOLIS, MN
• WEST DES MOINES, IA
• PHOENIX/CHANDLER, AZ
• DALLAS/IRVING, TX
• ST. LOUIS, MO
• SALT LAKE CITY, UT
• SAN ANTONIO, TX

The Chief Operating Office Functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.
Posting End Date:
31 Mar 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.